Refund policy

At Alnoor Cart, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

  • Products can be returned within 7 days of delivery.
  • Items must be unused, in their original packaging, and in the same condition as received.
  • Certain products such as personal care items, hygiene products, and customized items are non-returnable.

Refunds

  • Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.
  • Approved refunds will be processed within 7-14 business days through the original payment method.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product.

Return Shipping

Customers may be responsible for return shipping costs unless the return is due to our error.